How can your mystery shopping programme be more cost effective but still provide valuable insight?
Many businesses invest in mystery shopping as a tool to evaluate customer experience. Mystery shopping is a [...]
Do your team feel safe in their working environment?
In light of COVID-19, businesses are having to put measures in place for the safety of their [...]
How will customer service be measured alongside social distancing?
Customer service is still at the forefront of everyone’s mind, even during these unprecedented times. How businesses [...]
What is your Social Media Reputation Score?
Social media reputation management is the process of tracking, monitoring and ultimately eliminating negative social media [...]
You may need a culture change to become a ‘Customer-First’ Business
If you get the opportunity to read the book ‘That Will Never Work’, it’s about the birth [...]
5 reasons your Bar or Restaurant will benefit from Mystery Shopping
If you are the owner of a bar or restaurant, you’ll understand just how important it is [...]
Why become a mystery shopper?
We are always on the lookout for new Mystery Shoppers to join our team. Our performance assessment [...]
Become a Mystery Shopper at My View!
It’s time to have your view! My View Research has partnered with some of the world's [...]