Would people choose your Care Home?
F inding out what a good care home looks like can help people make choices about their, [...]
Is resident feedback at the heart of your home?
W ith the very challenging times behind us, everyone wants to be looking to the future. [...]
The importance of Guest Feedback in the hospitality industry
I t’s the next part of the long-awaited relaxation of restrictions as hotels, bed & breakfasts and [...]
Hospitality Industry Achieves Highest NPS Score for 2020!
S eeing as the Hospitality Industry was shut down for most of 2020 and early 2021, these [...]
Are you offering virtual appointments to your customers?
With the news of a second lockdown, many businesses are continuing to find ways to adapt how [...]
My View Research
This year has been challenging for all businesses, however, we have worked incredibly hard to make [...]
Do your team feel safe in their working environment?
In light of COVID-19, businesses are having to put measures in place for the safety of their [...]