Electric Vehicles and Video Mystery Shopping
P art of the UK Governments latest strategy to achieve a virtually zero-carbon economy, is to make [...]
Are physical car dealer premises still necessary?
With the rise of online car buying platforms like Haycar and Cazoo, it raises the question [...]
Are you offering virtual appointments to your customers?
With the news of a second lockdown, many businesses are continuing to find ways to adapt how [...]
Be a Brand Ambassador
Why is brand important When considering a company's brand does this just mean the logo and colours [...]
How can your mystery shopping programme be more cost effective but still provide valuable insight?
Many businesses invest in mystery shopping as a tool to evaluate customer experience. Mystery shopping is a [...]
Do your team feel safe in their working environment?
In light of COVID-19, businesses are having to put measures in place for the safety of their [...]
COVID-19 Compliance Auditing
With the majority of retail locations having opened their doors again throughout June, many are wondering [...]