Team Picks – Focus Groups by Sam
Hi there – My name is Sam, and I'm a member of [...]
Why Focus Groups are Still Important Today
Why Focus Groups are Still Important Today Focus groups are an effective way to gather feedback [...]
Creating an effective discussion guide for your focus groups
Creating an effective discussion guide for your focus group The most important part of conducting any [...]
5 Ways to Conduct Focus Groups for Your Business
What is a focus group? Focus groups are used by businesses to gain insight into customer [...]
Conduct Video Mystery Shopping
Many companies conduct Video Mystery Shopping, have you? You may have thought about conducting video mystery [...]
Monitoring Team performance
Does your sports team monitor their performance so they can improve? If you want to improve [...]
Great Customer Service
Great Customer Service – Why does it seem so difficult? Providing excellent levels of customer service [...]
Customer Service – Empowering Your Team
Customer Service - Empowering your team Are your teams engaged when it comes to making improvements in [...]
National Apprenticeship Week 2022
This week is National Apprenticeship Week (NAW) which is the 15th annual week-long celebration of apprenticeships. [...]
Get to know your customers
4 Ways to Interact with Your Customers on Get to Know Your Customers Day! Get to [...]