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Conduct Video Mystery Shopping
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Conduct Video Mystery Shopping

Conduct Video Mystery Shopping

My View Research2022-05-11T15:41:16+01:00May 11th, 2022|Categories: Customer Experience Programmes, Customer Service, Mystery Shopping, Video mystery shopping|Tags: covert video shopping, mystery shopping, video Mystery shopping|

Many companies conduct Video Mystery Shopping, have you? You may have thought about conducting video mystery [...]

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Monitoring Team performance
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Monitoring Team performance

Monitoring Team performance

My View Research2022-05-06T14:07:09+01:00May 6th, 2022|Categories: Customer Experience Programmes|Tags: mystery shopping, performance improvement, Team performance|

Does your sports team monitor their performance so they can improve? If you want to improve [...]

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Great Customer Service
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Great Customer Service

Great Customer Service

My View Research2022-04-19T18:29:19+01:00April 21st, 2022|Categories: Customer Experience Programmes, Customer Experience Programmes, customer satisfaction, Customer Service|Tags: customer satisfaction, Customer service|

Great Customer Service – Why does it seem so difficult? Providing excellent levels of customer service [...]

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Customer Service – Empowering Your Team
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Customer Service – Empowering Your Team

Customer Service – Empowering Your Team

My View Research2022-03-22T19:00:26+00:00March 22nd, 2022|Categories: Customer Experience Programmes, Customer Experience Programmes, customer satisfaction, Customer Service, employee satisfaction|Tags: employee empowerment, employee feedback, employee focus groups|

Customer Service - Empowering your team Are your teams engaged when it comes to making improvements in [...]

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National Apprenticeship Week 2022
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National Apprenticeship Week 2022

National Apprenticeship Week 2022

Madelaine Cook2022-02-07T14:03:42+00:00February 7th, 2022|Categories: Customer Experience Programmes|Tags: apprentice, apprenticeships, NAW2022|

This week is National Apprenticeship Week (NAW) which is the 15th annual week-long celebration of apprenticeships. [...]

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Get to know your customers
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Get to know your customers

Get to know your customers

My View Research2022-01-18T18:56:47+00:00January 20th, 2022|Categories: Customer Experience Programmes|

4 Ways to Interact with Your Customers on Get to Know Your Customers Day! Get to [...]

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Side Hustle 2022
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Side Hustle 2022

Side Hustle 2022

My View Research2022-01-18T09:46:26+00:00January 17th, 2022|Categories: Customer Experience Programmes, Mystery Shopping|Tags: earn extra income, part time jobs, side hustle|

Start your Side Hustle in 2022 with Market Research! 2022 is the year for side hustles [...]

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Your 2022 Customer Research Strategy
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Your 2022 Customer Research Strategy

Your 2022 Customer Research Strategy

My View Research2022-01-10T19:02:32+00:00January 10th, 2022|Categories: Customer Experience Programmes, Market Research|Tags: 2022 Strategy, customer feedback, customer research, customer strategy|

Customer Research Strategy 2022At My View Research we have won several new clients who we are working [...]

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Why Conduct Customer Focus Groups?
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Why Conduct Customer Focus Groups?

Why Conduct Customer Focus Groups?

My View Research2021-12-20T19:43:08+00:00December 20th, 2021|Categories: Customer Experience Programmes, customer panel, customer satisfaction, Market Research Consultancy|Tags: customer feedback meeting, focus group, focus groups|

A well-planed and developed Customer Focus Group can achieve valuable insight into both products and customer [...]

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FCA Compliance and a ‘Customer First’ Approach
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FCA Compliance and a ‘Customer First’ Approach

FCA Compliance and a ‘Customer First’ Approach

My View Research2021-12-16T09:06:43+00:00December 16th, 2021|Categories: Customer Experience Programmes|Tags: customer experience, Customer First, Customer service, FCA|

The Financial Conduct Authority (FCA) latest business plan for 2022 is about a more Customer-Focused approach [...]

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