Why mystery shopping is important for restaurants

T he indoor opening of pubs and restaurants from Monday 17 May has been eagerly anticipated. This means venues are permitted, under the next stage of the government roadmap out of lockdown, to offer indoor dining for groups of six people or two households. Guidance stays in place As businesses, [...]

Onsite Mystery Shopping

A fter almost 4 months the shops are finally open! It’s not just the chance to browse through goods, the shops reopening is a positive step forward in the government's roadmap out of lockdown. Alongside gyms and hairdressers, shops finally opening feels like a slice of normality. But the reopening won’t come without its challenges, [...]

Do your team feel safe in their working environment?

In light of COVID-19, businesses are having to put measures in place for the safety of their staff and their customers. But what do your team think about how you have handled the pandemic as their employer, and the measures that you have put in place for their safety? Staff satisfaction is key to retaining [...]

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