customer feedback Archives - My View Research

Your 2022 Customer Research Strategy
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Your 2022 Customer Research Strategy

Your 2022 Customer Research Strategy

Customer Research Strategy 2022At My View Research we have won several new clients who we are working [...]

My View Research2022-01-10T19:02:32+00:00January 10th, 2022|Categories: Customer Experience Programmes, Market Research|Tags: 2022 Strategy, customer feedback, customer research, customer strategy|0 Comments

Power of Panels
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Power of Panels

Power of Panels

Why should businesses carry out customer panels? Customer Panels are a great approach to gathering in depth [...]

My View Research2020-12-14T14:04:57+00:00September 2nd, 2020|Categories: Customer Experience Programmes, customer panel, cx|Tags: customer feedback, customer panel, customer panels, feedback, honesty|0 Comments

How can your mystery shopping programme be more cost effective but still provide valuable insight?
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How can your mystery shopping programme be more cost effective but still provide valuable insight?

How can your mystery shopping programme be more cost effective but still provide valuable insight?

Many businesses invest in mystery shopping as a tool to evaluate customer experience. Mystery shopping is a [...]

My View Research2020-12-14T14:07:39+00:00July 22nd, 2020|Categories: Automotive, Customer Experience Programmes, cx, Mystery Shopping, Retail|Tags: customer experience, customer feedback, Customer service, customer surveys, cx, mystery shopping|0 Comments

How will customer service be measured alongside social distancing?
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How will customer service be measured alongside social distancing?

How will customer service be measured alongside social distancing?

Customer service is still at the forefront of everyone’s mind, even during these unprecedented times. How businesses [...]

My View Research2020-12-14T17:32:23+00:00July 13th, 2020|Categories: Customer Experience Programmes, cx, Mystery Shopping|Tags: customer experience, customer feedback, Customer service, customer surveys, mystery shopping, social distancing|0 Comments

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