Exit polls can be designed to establish if the customer made a purchase during this visit and if they did, identify their thoughts on the product or service that you offer, as well as your pricing point and the level of service received by your front line teams. If the customer did not make a purchase during this visit, our onsite researcher will identify the reason why. This could be due to price, stock availability or the level of service received, which is all incredibly valuable feedback for the development of your business.
At My View Research we carry out thousands of exit polls and our Research Consultants have the expertise to design an exit survey bespoke for the needs of your business. The survey could be for customer research or market research purposes, either way, the level of information gathered and the speed of delivery of the feedback is crucial to the value of the data output.