Guidance stays in place
As businesses, the hospitality industry has arguably been harder hit than anyone else under Covid restrictions. It won’t be business as usual as customers have to comply with NHS test and trace rules, but it is another step on the road to the full easing of restrictions, allowing more people to enjoy a night out at your venue.
The right team
It’s not just a case of opening the doors, you need the right team to greet your diners. One of the emerging challenges with reopening is staffing, as venues are struggling to ensure they have enough people to run efficiently. Even when you do hire, how can you be sure you have the right staff for your business in the new normal? There are a variety of ways you can assess whether your team is delivering the high standards you and your customers expect.