Meet our team!

In addition to our core team below, we have an ever-increasing panel of mystery shoppers, field, and telephone researchers that are assigned to specific research programmes, based on the required profile and experience.

Research Consultants

Connect with our Research Consultants to find out how we can create a bespoke,

cost effective market research solution for your business.

Madelaine Cook

With over 18 years’ experience within the market research industry, Madelaine has a wealth of knowledge with designing bespoke customer and market research programmes, across a wide range of industries, for some of the worlds most recognised brands. As well as being our Founder & CEO, Madelaine still plays an active role as a Research Consultant to allow our clients to utilise her knowledge and expertise when designing their bespoke market research programmes.

Kirsten Knight

With over 9 years’ experience within the market research industry, as well as a previous life in event management, Kirsten knows that customer and employee satisfaction is at the forefront of every business. Kirsten has worked extensively with clients within the property and retail industries over the last 8 years, as well as currently being our Research Lead for our latest market research solution, our Online Review Management platform.

Project Managers

Kelly Barnes

Project Manager

Samantha Newsom

Project Manager

Sammy Steward

Project Manager

Devon Wells

Project Manager

Project Administrators

Tamara Hulse

Project Administrator

Elena Jones

Apprentice Project Administrator

Management Team

Madelaine Cook

Managing Director

Crystal Campbell

Head of Operations

John Fieldhouse

Head of Commercial & Finance

Sarah Nation

Head of Design & Marketing


Want to be a part of our team?

If you’d like to be part of our team we’d love to hear from you!

See Openings

Brands we work with

“Maintaining quality and professionalism towards our clients and field team of mystery shoppers and researchers”

My View Research