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Field Team Regional Manager

Specification

Position: Field Team Regional Manager

Region: North & Scotland

Hours: 37.5 / week

Location: Remote working

Allowances: £200 monthly car allowance, plus mileage

Incentives: Quarterly company profit share scheme

Equipment provided: Laptop & mobile phone

Reporting to: Head of Operations

Key requirements of the role:

  • Frequent travel throughout the north of England & Scotland
  • Recruitment and management of self-employed field team members
  • Coordination of research assignments within your assigned region
  • Quarterly team meetings at our head office in Portsmouth

KPI’s:

  • To conduct a minimum of 25 onsite mystery shops/audits per month within your region.
  • To recruit a minimum of 20 self-employed field team members per month within your region.
  • To quality check and validate a minimum of 50 onsite mystery shops/audits per month, completed within your region.
  • To assign and coordinate the completion of a minimum of 200 onsite mystery shops/audits per month, within your region.

Overview of the role:

This role involves recruiting, training, managing, and coordinating a field team of self-employed researchers within your assigned region. You will also be required to conduct onsite mystery shops/audits within your region every month. Each element of the role is broken down as follows:

Recruitment:

To work with our Head of Operations to develop a strategy to recruit self-employed field researchers within your assigned region.

Training:

To train all field researchers on how to conduct mystery shops/audits in the most effective way and in line with the briefs provided by our clients.

Managing:

To ensure your field researchers conduct each mystery shop/audit in line with our clients’ requirements and by the agreed project deadline date. As part of the role, you will quality check and validate mystery shops/audits completed by your field team to allow you to provide feedback for ongoing training and development purposes.

Coordinating:

To work closely with our project management team to facilitate the coordination and completion of mystery shops/audits within your region. Field researchers will be selected based on project requirements which may include certain customer demographics or profiles.

Conducting mystery shops/audits:

To allow you to train and manage your field researchers in the most effective way, you will be required to complete different mystery shops/audits on a monthly basis to gain a better understanding of the scenarios, systems and processes required by our clients for their individual research programmes.

My View Research is a full-service market research agency specialising in customer, employee, brand, and market research. We work with some of the worlds most recognised brands, across a cross section of industries to provide insight and analysis using a range of research methods.

How to apply:

If you are interested in applying for the role of Regional Manager – North & Scotland, please complete the application form below and upload a copy of your CV.

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Interview Process:

Application deadline 7th January 2022

First stage interviews via Microsoft Teams W/C 10th January 2022

Second stage candidate selection W/C 17th January 2022

Second stage interviews face-2-face (Covid permitting) Wednesday 26th January 2022

Successful candidate selected by 31st January 2022

Job role start date 1st March 2022

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https://www.vertumotors.com