Allowances: £200 monthly car allowance, plus mileage
Incentives: Quarterly company profit share scheme
Equipment provided: Laptop & mobile phone
Reporting to: Head of Operations
Key requirements of the role:
Frequent travel throughout the north of England & Scotland
Recruitment and management of self-employed field team members
Coordination of research assignments within your assigned region
Quarterly team meetings at our head office in Portsmouth
To conduct a minimum of 25 onsite mystery shops/audits per month within your region.
To recruit a minimum of 20 self-employed field team members per month within your region.
To quality check and validate a minimum of 50 onsite mystery shops/audits per month, completed within your region.
To assign and coordinate the completion of a minimum of 200 onsite mystery shops/audits per month, within your region.
Overview of the role:
This role involves recruiting, training, managing, and coordinating a field team of self-employed researchers within your assigned region. You will also be required to conduct onsite mystery shops/audits within your region every month. Each element of the role is broken down as follows:
To work with our Head of Operations to develop a strategy to recruit self-employed field researchers within your assigned region.
To train all field researchers on how to conduct mystery shops/audits in the most effective way and in line with the briefs provided by our clients.
To ensure your field researchers conduct each mystery shop/audit in line with our clients’ requirements and by the agreed project deadline date. As part of the role, you will quality check and validate mystery shops/audits completed by your field team to allow you to provide feedback for ongoing training and development purposes.
To work closely with our project management team to facilitate the coordination and completion of mystery shops/audits within your region. Field researchers will be selected based on project requirements which may include certain customer demographics or profiles.
Conducting mystery shops/audits:
To allow you to train and manage your field researchers in the most effective way, you will be required to complete different mystery shops/audits on a monthly basis to gain a better understanding of the scenarios, systems and processes required by our clients for their individual research programmes.
My View Research is a full-service market research agency specialising in customer, employee, brand, and market research. We work with some of the worlds most recognised brands, across a cross section of industries to provide insight and analysis using a range of research methods.
How to apply:
If you are interested in applying for the role of Regional Manager – North & Scotland, please complete the application form below and upload a copy of your CV.