It’s been reported that the UK will have an estimated number of over 952,000 registered electric cars by the end of 2021. By 2031, this figure will be over 3.8 million, an increase of 302%.

The Prime Minister recently said that over the last three decades the Government has already reduced emissions by 44 per cent, at the same time growing the economy by 75 per cent. He said that by 2050 our cars will be electric, gliding silently around our cities.

Under the Government’s plans, the sale of new petrol and diesel cars will be banned from 2030.

It’s important that sales teams handle electric car enquiries displaying a high level of knowledge and expertise in what will be a very competitive market over the next few years.

Monitoring performance through video mystery shopping will be crucial. The analysis and planning on how to use this information to improve customer service will be essential.

At My View Research we have been an integral part of many Automotive Manufactures and Dealer Group’s mystery shopping initiatives. Offering services such as video mystery shopping, telephone mystery shopping and online mystery shopping. Our mystery shoppers provide feedback and insight into your front-line team’s adherence to your sales process, as well as the level of customer service provided.

The Prime Minister’s plan is to ‘Build Back Greener’, My View Research is a leading agency with the latest technology and the lowest carbon footprint. Many agencies have large offices that are not energy efficient, with aging online reporting platforms that are not suitable in todays market place and don’t enable teams to work remotely. Also many agencies do not provide their clients with the provision of data in the way that the online reporting platform at My View Research delivers.

Cost Saving – My View Research, by working towards ‘Build Back Greener’ is a far more efficient company with reduced costs, this reflects in the cost of our services to our clients against our competitors.