5 Ways to Conduct Focus Groups for Your Business
What is a focus group? Focus groups are used by businesses to gain insight into customer [...]
Your 2022 Customer Research Strategy
Customer Research Strategy 2022At My View Research we have won several new clients who we are working [...]
Mystery Shopping Companies and How to Select One
We asked an experienced senior manager with over thirty years experience managing Mystery Shopping companies, what [...]
Black Friday and Customer Service
Does your customer service suffer during high-profile sales events? The UK Black Friday event is scheduled [...]
Property Industry Video Mystery Shopping
Property Industry Video Mystery Shopping Reports suggest that house prices in the UK are set [...]
Would people choose your Care Home?
F inding out what a good care home looks like can help people make choices about their, [...]
Onsite Mystery Shopping
A fter almost 4 months the shops are finally open! It’s not just the chance to browse [...]
The more you know about your customers, the better the customer experience!
c ovid-19 may have disrupted your customer research plans for 2020 and the start of 2021 however, [...]
Online Mystery Shopping
The shopping landscape has changed perhaps forever. If you cannot order it and find out how [...]
Are physical car dealer premises still necessary?
With the rise of online car buying platforms like Haycar and Cazoo, it raises the question [...]