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Mystery Shopping Companies and How to Select One

We asked an experienced senior manager with over thirty years experience managing Mystery Shopping companies, what [...]

Would people choose your Care Home?

F inding out what a good care home looks like can help people make choices about their, [...]

The more you know about your customers, the better the customer experience!

c ovid-19 may have disrupted your customer research plans for 2020 and the start of 2021 however, [...]

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