My View Research
This year has been challenging for all businesses, however, we have worked incredibly hard to make [...]
This year has been challenging for all businesses, however, we have worked incredibly hard to make [...]
Why is brand important When considering a company's brand does this just mean the logo and colours [...]
Why should businesses carry out customer panels? Customer Panels are a great approach to gathering in depth [...]
Many businesses invest in mystery shopping as a tool to evaluate customer experience. Mystery shopping is a [...]
In light of COVID-19, businesses are having to put measures in place for the safety of their [...]
Customer service is still at the forefront of everyone’s mind, even during these unprecedented times. How businesses [...]
Regardless of which industry you are in, customer feedback is invaluable to the development of your [...]
Social media reputation management is the process of tracking, monitoring and ultimately eliminating negative social media [...]
Talking to customers that no longer use your product or service is invaluable to the longevity of [...]
If you get the opportunity to read the book ‘That Will Never Work’, it’s about the birth [...]