Customer Research Archives - My View Research

How to Evaluate Customer Service Levels: A Comprehensive Guide
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How to Evaluate Customer Service Levels: A Comprehensive Guide

How to Evaluate Customer Service Levels: A Comprehensive Guide

How to Evaluate Customer Service Levels: A Comprehensive Guide Delivering exceptional customer service is a cornerstone [...]

My View Research2023-09-25T11:34:24+01:00September 25th, 2023|Categories: Customer Research|0 Comments

Empowering Your Team for Exceptional Customer Service: Strategies that Work
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Empowering Your Team for Exceptional Customer Service: Strategies that Work

Empowering Your Team for Exceptional Customer Service: Strategies that Work

Empowering Your Team for Exceptional Customer Service: Strategies that Work In a world where exceptional customer [...]

My View Research2023-09-19T13:32:16+01:00September 19th, 2023|Categories: Customer Research|0 Comments

What is Call Scoring?
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What is Call Scoring?

What is Call Scoring?

What is Call Scoring? In a call centre or customer service environment, call scoring helps organisations [...]

My View Research2023-09-14T09:47:08+01:00September 13th, 2023|Categories: Customer Research|0 Comments

Essential Elements of an Effective Customer Retention Strategy
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Essential Elements of an Effective Customer Retention Strategy

Essential Elements of an Effective Customer Retention Strategy

Essential Elements of an Effective Customer Retention Strategy In the competitive landscape of business, customer retention [...]

My View Research2023-09-06T13:57:13+01:00September 6th, 2023|Categories: Customer Research|0 Comments

The Value of Measuring Your Online Reviews
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The Value of Measuring Your Online Reviews

The Value of Measuring Your Online Reviews

The Value of Measuring Your Online Reviews In today's digital age, online reviews play a significant [...]

My View Research2023-07-24T19:58:26+01:00July 24th, 2023|Categories: Customer Experience Programmes, Customer Research|0 Comments

The Benefits of Using a Market Research Agency for CAPI Surveys
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The Benefits of Using a Market Research Agency for CAPI Surveys

The Benefits of Using a Market Research Agency for CAPI Surveys

The Benefits of Using a Market Research Agency for CAPI Surveys Conducting a Computer-Assisted Personal Interview [...]

My View Research2023-07-18T13:47:13+01:00July 18th, 2023|Categories: Customer Experience Programmes, Customer Research|0 Comments

What does CAPI mean within Market Research?
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What does CAPI mean within Market Research?

What does CAPI mean within Market Research?

What does CAPI mean? In the context of market research, CAPI stands for Computer-Assisted Personal Interviewing. CAPI [...]

My View Research2023-07-10T11:25:58+01:00July 10th, 2023|Categories: Customer Experience Programmes, Customer Research|0 Comments

How to Measure Brand Awareness: A Comprehensive Guide
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How to Measure Brand Awareness: A Comprehensive Guide

How to Measure Brand Awareness: A Comprehensive Guide

How to Measure Brand Awareness: A Comprehensive Guide Brand awareness is a critical factor in the [...]

My View Research2023-07-07T07:11:30+01:00June 26th, 2023|Categories: Customer Experience Programmes, Customer Research|0 Comments

What are CAPI Surveys and How Do They Work?
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What are CAPI Surveys and How Do They Work?

What are CAPI Surveys and How Do They Work?

What are CAPI surveys and How do they work? This method of data collection involves using [...]

My View Research2023-06-23T10:54:12+01:00June 23rd, 2023|Categories: Customer Experience Programmes, Customer Research|0 Comments

Discovering What Your Customers Really Need – An Essential Business Insight
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Discovering What Your Customers Really Need – An Essential Business Insight

Discovering What Your Customers Really Need – An Essential Business Insight

Discovering What Your Customers Really Need - An Essential Business Insight. Knowing what your customers need [...]

My View Research2023-03-07T13:51:38+00:00March 7th, 2023|Categories: Customer Experience Programmes, Customer Research|0 Comments

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